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Frequently Asked Questions

Can I use insurance as a non-client to cover my prescription?

Absolutely! At this time, we are only accepting UnitedHealthcare, Oxford Health Plans, Cigna, Aetna, UMR, Oscar, UHC Student Resources, AllSavers UHC, Harvard Pilgrim, Meritain, Nippon, United Healthcare Shared Services, & Bind.

Do I have to pay for a refill outside of appointments as a current client?

No! Though restrictions apply regarding prescribing medications outside of appointment times, current clients never have to pay for medication refills.

Can you refill Suboxone?

For a Suboxone refill, you would have to make an Addiction Treatment appointment in order to be prescribed Suboxone on the Safe Haven Behavioral Health & Wellness platform.

What medications do you not refill?

We do not refill medications for physical conditions, such as diabetes or high blood pressure. We also do not refill Suboxone unless you are apart of the Addiction Treatment Program.